Service & Engineering

Responsibilities & Services


The Department of Service and Engineering is responsible for providing efficient and high quality maintenance services to the residents of Worthington, as well as the installation, maintenance and repair of City-owned utilities and infrastructure.

The Department consists of 2 divisions, Public Service and Engineering.
Public Service.jpg

Building and Department Specific Operations beginning May 11
Safety precautions outlined in the Initial Reopening Plan apply to all open City facilities.

Please make every attempt to conduct business on the phone, by email or virtual meeting.
Specific staff contact phone numbers and emails are available here

Service & Engineering
Weekday hours: 7:30 am – 4:30 pm
Phone: 614-431-2425

  • The public is encouraged to conduct business by phone, email or online whenever possible.
  • Because of limited space, the lobby is restricted to one person inside at a time.
  • If you are dropping off documents, please leave them in the designated drop box in the lobby. Staff will contact you when they are ready to be picked up if necessary.
  • Some public services that had been on hold will resume, such as street sweeping and repairs to storm basins, hydrants, streets, traffic signals.
  • Yard Waste Drop-off will be available between the hours of 7:30am to 11:00am weekdays until further notice.  Residents should pull up to the gate and call the Service office at 614-431-2425. You will be permitted in the gate after you have given your name and address. The gate will automatically open upon your departure.
  • Saturday Yard Waste Drop-off will take place the last Saturday of every month between 11am and 2pm until further notice, or through October when the program ends for the season.  
  • Service requests can be submitted online http://www.worthington.org/RequestTracker.aspx  
  • No vendors, consultants or contractors will be allowed without an appointment. All appointments will be conducted via phone or video conference when possible.
  • See all vendor and contractor safety protocols here
  • Permit applications can be processed online:  http://www.worthington.org/DocumentCenter/View/6315/Service-and-Engineering-Service-Change- 

Learn more about the City's upcoming Sewer improvements

The Division of Public Service provides the following programs:
The Division of Engineering:
The Department also maintains the City’s buildings and the City’s fleet of vehicles and powered equipment.